MoneyPlus

How a direct debit works

A direct debit lets an organisation take money from your account, under an authority you signed in advance. The amount can change. You can cancel it.

A bank statement and a pen.
Photograph by Johnnybam. CC BY-SA 4.0. Wikimedia Commons. A bank statement and a pen.

You sign, on paper or on a screen, an instruction that allows a named organisation to collect from your account. Your bank then pays that organisation when it asks, provided the request matches the instruction. You do not approve each payment on the day.

The amount can vary. That is why energy firms and phone companies use it. They tell you, ahead of a changed collection, what they will take. The notice period is part of the scheme. A collection that ignores its own notice is one to dispute.

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